Refund & Service Policy
Refund Window
Refund claims will not be accepted after 24 hours from the time of payment, unless otherwise specified in writing.
Scope of Service
Our services are limited to assisting clients in filling visa application forms, drafting required documents, and facilitating appointment bookings. We do not guarantee the issuance of any visa, as all decisions rest solely with the respective embassy or consulate.
Appointment Booking Refunds
For appointment booking services, a refund is applicable only if the appointment is not secured within three (3) months from the date of payment. This commitment is subject to the availability of slots on the relevant booking platform(s) and the client providing all required information/documents in a timely manner.
Non-Refundable Circumstances
No refund will be provided in cases where the client is unable to proceed due to missing/incomplete documents, withdrawal of application, change of travel plans, or any other reason beyond our control.
Acknowledgement
By making the payment, the client confirms that they have read, understood, and agreed to these terms.